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LEARNING DESIGNER (UK)

ABOUT US

We are the innovators, educators, and altogether nice bunch of folk behind the award-winning Learning Journey Platform, PebblePad. Our 17-year journey has seen us consistently push the technology boundaries, build an enviable global customer-base, and gain a reputation for being the kind of company people really like doing business with. Big enough to be trusted by leading organisations across the globe, but small enough to value every team member, it's why our customer-base, just like our team, is growing year on year. If you want to be part of something incredible, and make a difference to future generations of learners, read on.

ABOUT THE OPPORTUNITY

As part of our exciting growth plans we are looking for highly-motivated, dynamic people who are passionate about learning, learners and shaping the future of education.

Our global Learning Services team is pivotal in the delivery of our core goal of ensuring our customers are delighted and supported through every step of their journey with us.

A Learning Designer is required to:

  • Directly advise customers and colleagues to help solve complex technical and pedagogical conundrums with simple, easy-to-use solutions.

  • Build pedagogically-strong and creative-rich templates and workbooks for customers and for our exemplar store

  • As a power user, advise colleagues on product development to help us make the right platform, and the platform right.

  • Become a respected and trusted voice in the PebblePad community and a source of thought-leading and creative ideas.

WHAT YOU'LL BE DOING

While two days are never the same, typically the life of a Learning Designer at PebblePad involves:

  • Working directly with customers to deliver a learning design solution that helps them achieve their specific teaching, learning and assessment needs.

  • Scoping, pitching and building templates, workbooks and workflows for modules, courses or whole programmes.

  • Leading projects and ensuring the customer and your colleagues are kept up-to-date with progress, rationale, and end results.

  • Using your outstanding PebblePad knowledge to respond to simple and complex enquiries, in meetings with customers or colleagues.

  • Supporting our Business Development, Marketing and Consultant teams to showcase PebblePad to potential and existing customers by building best-in-class examples.

WHAT YOU'LL BE DOING

Your current job title may differ, but most importantly you will share our vision to change the way learning is designed, experienced and assessed, and will have:

  • 3+ years’ experience in learning technology, learning design, or related field.

  • Extensive PebblePad experience; as an administrator, builder and end user.

  • A wide awareness of, and interest in, the education technology landscape and its interplay and integration with PebblePad.

  • A familiarity of the language, structures and practices of Higher Education and history of working alongside academic and administrative colleagues.

  • A thorough understanding of learners, learning and assessment and PebblePad’s approach in shaping the future of education.

  • Excellent communication skills with the ability to adopt a suitable tone, whether written or in conversation, and are fluent in English.

  • Problem-solving and project management skills and can prioritise your workload without instruction to meet tight deadlines.

  • The flexibility to work across international time zones in support of our global customers and colleagues, including occasional weekend and public holidays.

  • Patience, empathy and passion for customer satisfaction.

  • A beady eye for detail and design.

Desirably, you will also have:

  • Cross-curriculum experience within Higher Education.

  • Content, Web and Graphic Design and Video Editing skills (with a healthy portfolio to showcase).

  • Knowledge of, and experience working to, accessibility requirements.

  • CMALT or similar professional affiliation.

The salary offered will be dependent on skills and experience and includes a generous benefits package. The role is full time and may be located at our Telford office or remote. We believe in inclusion and diversity and are an equal opportunities employer.

INTERESTED? WHAT NEXT?

It's simple. Complete the form below and attach your CV (max 2 pages) together with a short cover letter extolling your virtues and explaining why you are absolutely, certainly, unquestionably, the person for this job. Please note, due to various employment restrictions we are unable to accept applications from non-EU citizens. We also regret to inform you that we cannot sponsor work visas at this time.